send-mail-on-dossier-status-change
title: Send Mail On Dossier Status Change​
Send Mail On Dossier Status Change
Business goal​
Send an email when a dossier progresses into a specific dossier status. Recipient email and email template can be overridden in the action settings.
Configuration​
- Add the action
SendMailOnDossierStatusChange. - Link this action to an appropriate event or status transition (e.g., a
DOSSIER_STATUS_CHANGEDfor a specific status). - Configure the settings (see below) to define who receives the email and which template to use.