Concepts
Harmoney provides a platform (MyHarmoney) to organizations subject to regulatory instances (B2B) to:
- Simplify interaction between the organization and their (potential) customers:
- The platform allows organizations to do a digital outreach to their customers and gather all kinds of information for different purposes. For example:
- Capture personal and/or corporate (identity) information for onboarding & legal purposes (e.g. for anti-money laundering checks).
- Capture personal interest for sales purposes (e.g. are you interested in buying/selling stocks?).
- Capture personal knowledge for legal purposes (e.g. you need to know what stocks are before you can sell them).
- Gather personal or corporate documents
- The platform allows organizations to do a digital outreach to their customers and gather all kinds of information for different purposes. For example:
- Simplify processes within the organization:
- The platform allows configuration of workflows to digitize complex processes in a single platform. For example:
- Digitize the process to onboard a customer
- Digitize the process to screen a customer according to legal requirements (e.g. anti-money laundering)
- Digitize the process to finalize the onboarding of a customer, including all custom rules of the organization, such as capturing documents, requiring multiple reviews of the data by employees.
- The platform allows configuration of workflows to digitize complex processes in a single platform. For example:
Organization​
An organization is the most high-level entity on the platform and represents a customer of Harmoney. All configuration and data of that customer is linked to the organization.
Financial Service Provider​
An FSP is the entity that owns the actual data (dossiers, parties, documents, …) that is gathered and used in the platform.
White label​
To access the platform with the look and feel of the organization AND with a nice feeling of data separation, each organization must have at least 1 white label.
Party​
A party defines a legal entity that has legal rights and obligations. It exists within the context of an FSP.
Dossier​
In MyHarmoney, every process is translated into a dossier. The dossiers correspond with contracts created between a client and the financial service provider.
Due Diligence and RBA​
Information exchange​
An information exchange or outreach is a process where a financial service provider (FSP) reaches out to a counterparty to gather data for a dossier and its associated parties.