Dashboard

This module allows you to configure dashboards in the application. You can define multiple dashboards, each with its own set of metrics and settings. Currently supported dashboard types are:

• BUILT_IN: A built-in dashboard with customizable metrics.
• IFRAME: An iframe dashboard that can embed external content.

Settings

Settings Configuration

Examples

Settings Example

{
    "dashboards": [
         {
            "type": "BUILT_IN",
            "label": "default_dashboard_label",
            "metrics": [
               {
                 "metric": "DOSSIER_FILTER", // metric type
                 "settings": {...}, // optional settings of the metric
                 "translations": { // translations for the title of the metric
                     "en": {
                         "label": "Ongoing review dossiers FI"
                         }
                   }
               },
               {
                 "metric": "DOSSIER_COUNT",
                 "remove": true
               }
            ]
        },
        {
            "type": "IFRAME",
            "label": "iframe_dashboard_label",
            "providerIdentifier": "SupersetDashboardProviderIdentifier"
        }
    ]
}

BUILT_IN

Built-in dashboard

The Harmoney built in dashboard settings contains various metrics providing useful insights into the data that is available to the user within their own whitelabel/FSP context.

• 1 Configuring metrics

  • 1.1 Role-based metric visibility
  • 1.2 How to configure an alternate version of a default metric
  • 1.3 Generic metrics
    • 1.3.1 Dossier count
    • 1.3.3 Dossier status V2
    • 1.3.5 Dossier assignee V2
    • 1.3.6 Dossier assigned
    • 1.3.7 Dossier party type
    • 1.3.8 Dossier time updated
    • 1.3.9 Dossier service
    • 1.3.10 Dossier RBA rating
    • 1.3.11 Investment profile age
    • 1.3.12 Client party type
    • 1.3.13 Person status
    • 1.3.14 Party individual expired proof of ID
    • 1.3.15 Person creation time
    • 1.3.16 Dossier owner

• 2 Custom metric

  • 2.1 How to configure a custom metric
  • 2.2 Custom metric colors
  • 2.3 Visual example

Configuring metrics

The configuration of all metrics is defined in the settings of the FINANCIAL_SP_DASHBOARD module. The dashboard settings have a metrics field that contains a list of metric configurations. Each metric configuration represents a single metric in the dashboard.

Dashboard settings example

{
    "dashboards": [ {
        "type": "BUILT_IN",
        "label": "default_dashboard_label",
        "metrics": [
            {
              "metric": "DOSSIER_FILTER", // metric type
              "settings": {...}, // optional settings of the metric
              "translations": { // translations for the title of the metric
                  "en": {
                      "label": "Ongoing review dossiers FI"
                      }
                }
            },
            {
              "metric": "DOSSIER_COUNT",
              "remove": true
            }
        ]
    }]
}

Role-based metric visibility

Each metric configuration can include an optional roles array that controls which users can see that metric based on their active roles.

How it works:

• If roles is not specified (or is an empty array), the metric is visible to all users regardless of their roles
• If roles is specified, the metric is only visible to users who have at least one of the specified roles active
• When a user has multiple active roles, their effective roles for viewing metrics is the intersection of:
  1. The user's currently active roles
  2. The metric's configured roles array (if specified)

Users can have multiple active roles simultaneously. When this happens, the user will see all metrics that match any of their active roles. This means the dashboard shows the "least restrictive view" - the broadest set of metrics across all active roles.

How to configure an alternate version of a default metric

To customize a default metric you can configure an additional metric configuration for that default metric that contains settings or translations according to your requirements.

For example, we can adapt the DOSSIER_STATUS default metric to only show the dossier count for statuses DONEand CLOSED. In this case, the dashboard settings would look like the following:

{
    "dashboards": [ {
        "type": "BUILT_IN",
        "label": "default_dashboard_label",
        "metrics": [
            {
              "metric": "DOSSIER_STATUS",
              "remove": true
            },
            {
              "metric": "DOSSIER_STATUS",
              "settings": {
                  "status": [
                      "DONE",
                      "CLOSED"
                  ]
                },
              "translations": {
                  "en": {
                      "label": "Amount of dossiers closed or done"
                    }
                }
            }
        ]
    }]
}

Generic metrics

Generic metrics are hard-coded metrics that use specific queries to retrieve their data. These metrics are by default not displayed in the dashboard, so you’ll need to explicitly configure them in the dashboard settings. Some generic metrics can be changed by configuring custom settings for that metric. See each metric type for more info on what custom configurations are possible.

• Dossier count
• Dossier status
• Dossier assignee
• Dossier assigned
• Dossier party type
• Dossier time updated
• Dossier service
• Dossier RBA rating
• Investment profile age
• Client party type
• Person status
• Party individual expired proof of ID
• Person creation time
• Dossier owner

Dossier count

A metric displaying the total amount of dossiers that exist within the current FSP of the user. Aside from the total count, the metric also displays the amount of dossiers that are “active” and the amount of dossiers that are “ongoing”. The “active” dossiers are dossier in either APPROVED, ACCEPTED or DONE. The “ongoing” dossiers are the dossiers that are in any status other than closed or the last status of the dossier's lifecycle.

Metric enum: DOSSIER_COUNT

Visual example:

Settings object: MetricDossierCountSetting

The dossier count metric allows to configure 2 dossier filters. One for the ongoing dossiers and another for the active dossiers. Both dossier filters are REQUIRED to have some dossier statuses configured!
For more info on what can be configured in a dossier filter, see Dossier Filter.

For example, instead of showing the default total dossier count and ongoing/active dossier counts, you can configure a dossier count metric that only shows total/ongoing/active dossier counts for dossiers with dossier type INVESTMENT.

Settings JSON

{
        "ongoingDossierFilter": { ... (FinancialSpDossierFilter)},
        "activeDossierFilter": { ... (FinancialSpDossierFilter)}
}

Example

{
      "metric": "DOSSIER_COUNT",
      "settings": {
        "ongoingDossierFilter": {
          "type": [
            "KNOW_YOUR_CUSTOMER"
          ],
          "status": [
            "OPEN",
            "IN_PROGRESS",
            "SUBMITTED",
            "READY_FOR_REVIEW",
            "INPUT_NEEDED",
            "READY_FOR_REVIEW",
            "REVIEWED"
          ]
        },
        "activeDossierFilter": {
          "type": [
            "KNOW_YOUR_CUSTOMER"
          ],
          "status": [
            "DONE",
            "CLOSED"
          ]
        }
      },
      "translations": {
        "en": {
          "label": "Number of dossiers"
        }
      }
    }

Dossier status V2

A metric displaying the number of dossiers grouped by dossier status. By default, this metric will only include dossier data from dossiers that are assigned to the current user. Note legacy behavior on back-office side: the metric doesn't take into account the settings and displays all dossiers by status or for partner analyst users only the dossiers assigned to them.

Metric enum: DOSSIER_STATUS_V2

Visual example:

Settings object: MetricDossierStatusSetting

The dossier status metric allows to configure a dossier filter using property dossierFilter. This dossier filter must contain some dossier statuses.
For more info on what can be configured in a dossier filter, see Dossier Filter.

By default, this metric will only include dossier data from dossiers that are assigned to the current user. It's possible to include more dossiers (not assigned to the current user) by configuring setting showOnlyDossiersAssignedToCurrentUser as false.

For example, you don’t want to see the default dossier status metric that displays all applicable dossier statuses of the FSP context. Instead, you only want the metric to display a specific subset of dossier statuses.

Settings JSON

{
        "dossierFilter": { ... (FinancialSpDossierFilter)},
        "showOnlyDossiersAssignedToCurrentUser": boolean   // Optional, default true
}

Dossier assignee V2

A metric displaying the number of dossiers grouped by assignee. The amount of assignees displayed is configurable.

Metric enum: DOSSIER_ASSIGNEE_V2

Required module: FINANCIAL_SP_DOSSIERS

Visual example:

Settings object: MetricDossierAssigneeSettings

The dossier assignee metric allows to configure a dossier filter. This dossier filter must contain some dossier statuses.
For more info on what can be configured in a dossier filter, see Dossier Filter.

By default, the 5 assignees with the most dossiers assigned will be displayed in the metric. If you want the metric to display more or less assignees, configure setting amountOfAssignees.

Example

{
    "dashboards": [ {
        "type": "BUILT_IN",
        "label": "default_dashboard_label",
        "metrics": [
            {
              "metric": "DOSSIER_ASSIGNEE_V2",
              "settings": {
                  "dossierFilter": {
                    "status": [
                      "OPEN",
                      "IN_PROGRESS",
                      "SUBMITTED"
                    ]
                  },
                "amountOfAssignees": 10
                },
              "translations": {
                  "en": {
                      "label": "Amount of dossiers grouped by assignee"
                    }
                }
            }
        ]
    }]
}

Dossier assigned

A metric displaying the number of dossiers assigned to the current user.

Metric enum: DOSSIER_ASSIGNED

Required module: FINANCIAL_SP_DOSSIERS

Settings object: currently not supported!

Dossier party type

A metric displaying the number of dossiers grouped by party type of the dossier client.

Metric enum: DOSSIER_PARTY_TYPE

Required module: FINANCIAL_SP_DOSSIERS

Visual example:

Settings object: currently not supported!

Dossier time updated

A metric displaying the total amount of premiums for the dossiers in active statuses grouped by the dossier time updated.

Metric enum: DOSSIER_TIME_UPDATED

Required module: FINANCIAL_SP_DOSSIERS

Visual example:

Settings object: currently not supported!

Dossier service

A metric displaying the number of dossiers grouped by the dossier service.

Metric enum: DOSSIER_SERVICE

Required module: FINANCIAL_SP_DOSSIERS

Visual example:

Settings object: currently not supported!

Dossier RBA rating

A metric displaying the number of active dossiers grouped by RBA rating.

Metric enum: DOSSIER_RBA_RATING

Required module: FINANCIAL_SP_DOSSIERS & RBA

Visual example:

Settings object: currently not supported!

Investment profile age

A metric displaying the number of active dossiers grouped by the age of the most recently completed submission group.

Metric enum: INVESTMENT_PROFILE_AGE

Required module: FINANCIAL_SP_DOSSIERS

Visual example:

Settings object: currently not supported!

Client party type

A metric displaying the total number of dossier clients and additionally the number of dossier clients grouped by party type.

Metric enum: CLIENT_PARTY_TYPE

Required module: FINANCIAL_SP_PARTIES

Visual example:

Settings object: currently not supported!

Person status

A metric displaying the total number of persons and additionally the number of persons grouped by their proof of ID status.

Metric enum: PERSON_STATUS

Required module: FINANCIAL_SP_PARTIES & IDENTITY

Visual example:

Settings object: currently not supported!

Party individual expired proof of ID

A metric displaying the number of individuals based on their proof of ID expiration date.
Grouped in 4 segments:

• persons with expired PoID (= expiry date < now)
• persons with PoID expires in 10 days (= expiry date < now + 10 days)
• persons with PoID expires in 30 days, but doesn't expire in more than 10 days (= expiry date < now + 30 days)
• persons with PoID expires in 90 days, but doesn't expire in more than 30 days (= expiry date < now + 90 days)

Metric enum: PARTY_INDIVIDUAL_EXPIRED_POID

Required module: FINANCIAL_SP_PARTIES & IDENTITY

Visual example:

Settings object: currently not supported!

Person creation time

A metric displaying the number of persons created by the identity capture module and grouped by age (/week).

Metric enum: PERSON_CREATION_TIME

Required module: FINANCIAL_SP_PARTIES

Visual example:

Settings object: currently not supported!

Dossier owner

A metric displaying the number of dossiers grouped by owner.

Metric enum: DOSSIER_OWNER

Required module: FINANCIAL_SP_DOSSIERS

Visual example:

Settings object: FinancialSpDossierFilter

The dossier assignee metric allows to configure a dossier filter. This dossier filter must contain some dossier statuses.
For more info on what can be configured in a dossier filter, see Dossier Filter.

Custom metric

Custom metrics are purely configuration-based. They query the database based on dossier filters configured in the metric settings and display the dossier count of each query result as a bar in a horizontal bar chart. The FINANCIAL_SP_DOSSIERS module needs to be active in order to display the custom metrics in the dashboard.

Each custom metric uses the metric enum DOSSIER_FILTER.

How to configure a custom metric

The configuration of all metrics is defined in the settings of the FINANCIAL_SP_DASHBOARD module. The dashboard settings have a metrics field that contains a list of metric configurations. Each metric configuration represents a single metric in the dashboard.

A custom metric requires a MetricDossierFilterSettings object to be configured in the metric configuration settings. These metric dossier filter settings contain a single entries field with a list of “dossier filter entries”. These dossier filter entries each represent a single bar of the bar chart. Each dossier filter entry defines a dossier filter to be used to query the dossiers along with the color of the bar and the translations used for the label of the bar.

dossierFilter configuration: Dossier Filter

Here is a configuration example of how to configure the dashboard settings to show a custom metric that displays the amount of dossiers on the FSP split between investment, insurance and KYC dossiers:

{
    "dashboards": [{
        "type": "BUILT_IN",
        "label": "default_dashboard_label",
        "metrics": [
            {
              "metric": "DOSSIER_FILTER", // metric type
              "settings": {
                  "entries": [
                      {
                          "dossierFilter": {
                              "type": ["INVESTMENT"]
                          },
                          "color": "RED", // color of the bar
                          "translations": { // Translation for the bar label
                            "en": {
                                "label": "Total investment dossiers"
                              }
                          }
                      },
                      {
                          "dossierFilter": {
                              "type": ["INSURANCE"]
                          },
                          "color": "GREEN",
                          "translations": {
                            "en": {
                                "label": "Total insurance dossiers"
                              }
                          }
                      },
                      {
                          "dossierFilter": {
                              "type": ["KNOW_YOUR_CUSTOMER"]
                          },
                          "color": "BLUE",
                          "translations": {
                            "en": {
                                "label": "Total KYC dossiers"
                              }
                          }
                      }
                  ]
              },
              "translations": { // translations for the title of the metric
                  "en": {
                      "label": "Amount of investment, insurance and KYC dossiers"
                      }
                }
            }
        ]
    }]
}

Filtering on the client's due diligence

A bar can count dossiers on the due diligence of their client, with the clientDueDiligenceResults field of the dossier filter. Each entry maps a due diligence parameter to a condition on the client's check for that parameter:

• systemResults: the screening results to match, as the provider stores them (e.g. YES). Omitted or empty, the screening result is ignored: any value matches.
• manualResults: the manual results to match. Omitted, the manual result is ignored: any value or none matches. An empty list means no manual result may be present, i.e. the check has not been assessed yet.

Both conditions apply to the same check, and the manual result does not replace the screening result here. A dossier whose client has no check for the parameter is never counted. Unlike dueDiligenceResults, which reads the dossier's own due diligence and ignores an empty list, an empty manualResults list is a condition.

The tile below works as a review queue: each bar counts the migrated dossiers whose client is a hit for that parameter and still has to be assessed. As soon as a user enters a manual result for the parameter, whatever its value, the dossier leaves the bar.

{
    "metric": "DOSSIER_FILTER",
    "settings": {
        "entries": [
            {
                "dossierFilter": {
                    "lifecycles": ["MIGRATED_PARTY"],
                    "clientDueDiligenceResults": {
                        "PEP": { "systemResults": ["YES"], "manualResults": [] }
                    }
                },
                "translations": { "en": { "label": "PEP" } }
            },
            {
                "dossierFilter": {
                    "lifecycles": ["MIGRATED_PARTY"],
                    "clientDueDiligenceResults": {
                        "SANCTION_LIST": { "systemResults": ["YES"], "manualResults": [] }
                    }
                },
                "translations": { "en": { "label": "Sanction list" } }
            }
        ]
    },
    "translations": { "en": { "label": "Migrated dossiers with a hit to be assessed" } }
}

The filter counts dossiers, not clients: a client on three matching dossiers counts three times. The dossier list opened from a bar only applies the condition for users allowed to read the due diligence of parties, so give that permission to the roles that see the tile; otherwise the list shows more dossiers than the bar counts. Rescreening a client can clear a manual result that is not locked, which brings the dossier back into the bar when the new screening result still matches.

Custom metric colors

Currently the following values are supported as color for a metric “bar”:

RED, ORANGE, ORANGE_DARK, ORANGE_LIGHT, YELLOW, GREEN, BLUE, BLUE_LIGHT, BLUE_LIGHTER

Visual example

Examples

Settings Configuration

Examples

IFRAME

Iframe dashboard

In order to define dashboards making use of an iframe, you need to use the IFRAME type and provide a providerIdentifier that points to a configured provider.

Module configuration

In order to define an iframe dashboard, you need to provide the following configuration parameters:

• type: IFRAME
• label: A label for the dashboard, defined by a translation key for which translations can be imported via the White Label.
• providerIdentifier: The identifier of the provider.

See Dashboard Providers for more information on the available providers.

Example

{
    "dashboards": [
         {
            "type": "IFRAME",
            "label": "iframe_dashboard_label",
            "providerIdentifier": "IframeDashboardProviderIdentifier"
        }
    ]
}